Course curriculum

    1. 1. Introduction

    2. 2. Course Overview

    3. 3. Quick and Important Note

    1. 1. How to Assign Tasks in Emails (using the 3Ws)

    2. 2. How to Write the Perfect Subject Line

    3. 3. Write Emails that are Five Sentences or Less (TL;DR)

    4. 4. Break Long Emails Into Two Parts

    5. 5. How to Make Your Emails Scannable

    1. 1. Show Instead of Tell by Attaching Screenshots

    2. 2. Spell Out Time Zones, Dates and Acronyms

    3. 3. Use If...Then Statements

    4. 4. Present Options Instead of Asking Open-Ended Questions

    5. 5. Re-read Your Email Once for a Content Check

    6. 6. Save Drafts of Repetitive Emails

    7. 7. Write it Now, Send it Later Using Delay Delivery

    8. 8. How to Properly Use Reply All

    9. 9. Reply to Questions Inline

    10. 10. Reply Immediately to Time-Sensitive Emails

    11. 11. Read the Latest Email on a Thread Before Responding

    12. 12. Write the Perfect Out-of-Office (OOO) Auto Reply

    13. 13. Share the Rules of Email Ahead of Time

    1. 1. Conclusion Thank You and Next Steps

About this course

  • Free
  • 22 lessons
  • 1.5 hours of video content