Course curriculum
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1. Introduction to Team Facilitation
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2. What is Facilitation
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1. The Skills of Organizing and Clarifying
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2. Motivating, Comforting & Controlling
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4. Concluding A Topic or Meeting
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5. Resolving Conflicts within the Team
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1. Clarifying Decision Styles
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2. How to Reach Consensus
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1. Body Language
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2. Asking Open-ended Questions
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3. Expressing Empathy
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4. Reflective Listening
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5. Acknowledging and Using Silence
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1. Straight Talk - A Model for Giving Feedback
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2. Straight Talk - A Model for Receiving Feedback
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1. Using Virtual Meeting Technology
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2. Pre-work Builds Participation
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3. Eleven Tips for Great Meetings
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About this course
- Free
- 19 lessons
- 3 hours of video content