Course curriculum

    1. 1. Introduction to Team Facilitation

    2. 2. What is Facilitation

    1. 1. The Skills of Organizing and Clarifying

    2. 2. Motivating, Comforting & Controlling

    3. 4. Concluding A Topic or Meeting

    4. 5. Resolving Conflicts within the Team

    1. 1. Clarifying Decision Styles

    2. 2. How to Reach Consensus

    1. 1. Body Language

    2. 2. Asking Open-ended Questions

    3. 3. Expressing Empathy

    4. 4. Reflective Listening

    5. 5. Acknowledging and Using Silence

    1. 1. Straight Talk - A Model for Giving Feedback

    2. 2. Straight Talk - A Model for Receiving Feedback

    1. 1. Using Virtual Meeting Technology

    2. 2. Pre-work Builds Participation

    3. 3. Eleven Tips for Great Meetings

About this course

  • Free
  • 19 lessons
  • 3 hours of video content